Stress in the worksite is problematic for employee health and organizational goals. A distinct, but related topic is that of interpersonal trust among colleagues. When trust is lacking in groups, collaboration suffers, and communication is strained at best. A lack of trust can also exaggerate employees stress, as they may have more threat appraisals in professional social situations. In this program, a curriculum was developed to foster increased trust among colleagues, leadership, and the organization while addressing stress among employees. The curriculum consisted of six weekly sessions targeting employees and two sessions targeting managers with follow up with employees after the curriculum was completed.
The goals of the program were to increased employees trust in the organization and decrease their self-reported perceived levels of stress. Validated scales for each outcome were used, with baseline measurement taken prior to sessions, and post evaluation happening within two weeks of the final employee session. The Organization Trust Inventory – Short Form was used to measure employees trust, and the Perceived Stress Scale was used to measure their stress levels.
Participation in the program was voluntary. All participants were entered into a drawing held after the program ended for three available prizes, including a massage gift card, a free personal training session, and a one month pass to a nearby yoga studio.
The baseline average score for trust was 67.70. Post intervention, the average score for trust was 75.29. This was a statistically significant increase in trust scores, with the average increase in trust being 7.59 points. The scale has a possible range of 12 to 84 with higher scores indicating higher levels of trust. The baseline average score for stress was 24.57. Post intervention, the average score for stress was 18.57. This was a statistically significant decrease in stress among employees. On average, participants reported a decrease in stress scores of 6.00 points. The scale has a possible range of 0 to 56, with lower scores indicated less stress.